Job Description

Universal Atlantic Systems has been around over 50 years. We install, service and monitor over 8,000 businesses across the US and Canada. Customers include McDonald's, 5 Below, Panera Bread, Taco Bell to name a few and we also offer services to residential customers as well. From fire systems, intrusion, video surveillance and access control, UAS provides custom installation, quality service, dependable monitoring, on-time performance, and affordable pricing. We serve local, regional, multi-location and national accounts for a wide variety of clients including equipment rental dealers, asset-intensive outdoor facilities, food service providers, convenience stores and retailers throughout the US and Canada. We help them become safer, more secure, operationally superior, and more profitable. Previously family owned, UAS has joined the Zeus family to help them focus on business development and become even stronger in the market.

Role Overview  

This position is responsible for handling a variety of job creation duties, administrative duties, and operational support duties in the National Installation and Operations Support division. 

Key Responsibilities  

• Build new jobs create by sales department
• Work proficiently within the enterprise resource planning (ERP) software 
• Assist with moderate to high level data and administrative requests as needed. 
• Create and update Scope of Work (SOW) orders as needed to include all necessary details and accurate information. 
• Possess a basic understanding of fire alarms, security, access control, and CCTV systems and equipment for accurate job and SOW creation and review. 
• Upload all necessary job documents into ERP 
• Successfully work on multiple projects simultaneously while adhering to timeline constraints. 
• Configure security system proposals based on a verbal or written client request. 
• Update internal systems in a timely fashion to ensure pertinent information is captured for future access. 
• Work with Sales and Operations departments professionally to ensure accurate information and a good client experience before installations begin. 
• Possess a basic understanding of phases of construction where it relates to job and SOW creation. 
• Update internal tracking reports and pull accurate reports upon request. 
• All other duties as assigned. 

Qualifications  

• High school diploma 
• 3 years of records management or administrative experience, or equivalent experience 
• Must be detail oriented and proficient in MS applications including Word, Excel, PowerPoint, and Outlook. 

Work Requirements:  

• Position requires use of computer and scanner on a regular basis as well as ability to move and maintain files 
•  Must have ability to interact professionally with varying personalities and all levels within the organization

Work Requirements:  

Position is considered sedentary and requires extended periods of telephone and PC exposure. Must have ability to interact professionally with varying personalities and all levels within the organization. 

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