Patient Representative Job at Insight Global, Boston, MA

K1F6dEdza0haY0YrOE9WVnc5RVRqUzcrb3c9PQ==
  • Insight Global
  • Boston, MA

Job Description

Payrate: up to $26/hr

Duration: 6 month contract to hire

Hybrid: 4 days remote, 1 day on site

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of

employment, including options for medical, dental, and vision insurance. Eligibility to enroll in

the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this

role will have access to paid sick leave and other paid time off benefits as required under the

applicable law of the worksite location.

Job Description:

Insight Global is looking for Patient Representatives to support Contact Center Operations of a major cancer center and research institution. The Patient Representative (PR) is the “first impression” a patient has of the institution and is critical to a patient’s experience and their entry into the client’s system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support, and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and serves as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines.

Job Tags

Contract work,

Similar Jobs

Lakeland Regional Health-Florida

Coder II - Outpatient - Coding & Reimbursement Job at Lakeland Regional Health-Florida

 ...with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and...  ...individuals to join our team in various entry-level positions. Whether you're starting...  ...Position Summary Under the direction of the Coding and Clinical Documentation Improvement... 

The Shannon Andersen Group

Real Estate Sales Agent Job at The Shannon Andersen Group

 ...and real opportunity. The Shannon Andersen Group isnt a place to figure it out. Its a home for loyal, relationship-driven agents who want stability, growth, and a team that actually has their back. This Might Be for You If Youre steady, relationship-focused... 

IDR, Inc.

Data Analyst Job at IDR, Inc.

 ...IDR is seeking a Data Analyst to join one of our top clients in Nashville, TN. This role is pivotal in ensuring the accuracy and reliability of data within the LARS application by leading the identification, documentation, and integrity assessment of data fields. If you... 

PANGEATWO

Operations Analyst Job at PANGEATWO

 ...Operations Analyst $65,000 - $80,000 Birmingham, AL This Operations Analyst role is...  ...degree in Finance, Analytics, Data Science, Business, or a related field. Up to 1 year of relevant experience through work, internships, or academic projects; experience in... 

Primary Services

Bilingual Customer Service Representative - WORK FROM HOME!!! Job at Primary Services

 ...Enjoy a remote work schedule, a supportive culture, and exciting project opportunities to grow with a well-established organization. Join a professional environment where your bilingual skills and customer service expertise create meaningful impact every day. Primary...