Job Description

Medical Office Assistant (Full-Time) | Optum Serve | $22.99/hr | Westminster, CO

Location: 8300 Alcott St. Suite 302, Westminster, CO 80031 Schedule: Full-Time, Monday–Friday, 8:00 AM–5:00 PM Compensation: $22.99 per hour

The Role: Essential Support in Veteran Healthcare

Join the Optum Serve dedicated network where you will play a critical administrative role in an ambulatory care setting, primarily supporting Veterans and their providers. This position requires a sharp focus on organization, excellent communication, and a commitment to operational excellence.

This is a stable, fixed-location role offering a consistent daytime schedule (M-F, 8-5).

Key Responsibilities

You will be the central figure managing office functions and ensuring seamless patient flow:

• Front Office Management: Greet Veterans, screen and direct all incoming calls, and provide professional, organization-policy-compliant information.
• Scheduling Expertise: Manage complex patient appointment scheduling, coordinate appointments with external medical offices, arrange testing, and confirm all appointments.
• Patient Registration & Records: Perform preliminary registration for new patients, update existing patient information, and maintain a variety of confidential files, records, and charts.
• Administrative Support: Manage inventory, audit bills, handle general correspondence and memoranda, and assist in orienting new clinical staff.
• Compliance & Professionalism: Always act professionally as a representative of Optum Serve, strictly adhering to HIPAA and all federal/local compliance guidelines.

Qualifications & Skills

Minimum Requirements

• Education: High School Diploma or GED required.
• Skills: Demonstrated organizational, problem-solving, and critical thinking skills. Must possess basic computer literacy.
• Attributes: Exceptional customer service orientation, strong attention to detail, and accountability for punctuality and schedule adherence.
• Physical: Ability to perform physical demands including sitting for long periods, bending, and occasionally lifting more than 10 lbs.

Ideal Candidate Profile

The ideal candidate works independently and collaboratively , thrives in a busy environment, and is dedicated to demonstrating a continuous positive image of Optum Serve while ensuring all assignments are completed in a timely manner.

Ready to start a rewarding, full-time career supporting those who have served? Apply today to join our dedicated team in Westminster, CO!

Job Tags

Hourly pay, Full time, Work at office, Local area, Monday to Friday,

Similar Jobs