Job Description

LHH is seeking an experienced inside sales professional with a passion for supporting business clients in a dynamic, international environment. A global manufacturing group is seeking a skilled Inside Sales Support specialist to join its Charlotte, NC location. This is a direct hire opportunity with a stable, growing organization that values independence, accuracy, and collaboration.

Key Responsibilities

• Manage the full order process for B2B customers, from entry to delivery, ensuring accuracy and timely communication.
• Serve as the primary point of contact for client inquiries, order updates, and issue resolution.
• Coordinate with manufacturing partners in Europe and Asia to track shipments and resolve delivery challenges.
• Review contracts and quotations, ensuring all terms align with customer agreements.
• Prepare and follow up on sales quotations, aiming to maximize value on every transaction.
• Maintain up-to-date records in QuickBooks and support transition to other ERP systems as needed.
• Collaborate closely with remote account managers and international colleagues.

Qualifications

• 5–10 years of experience in inside sales support, customer service, or order administration, preferably in a manufacturing or B2B setting.
• Strong attention to detail and a commitment to delivering accurate information to clients and internal teams.
• Proven ability to work independently with minimal supervision.
• Proficiency with QuickBooks or similar ERP/business systems; experience with Jeeves is a plus.
• Excellent communication skills and comfort working with global teams.
• High school diploma or equivalent required.

Compensation & Benefits

• Competitive base salary: $50,000–$58,000
• Health benefits, PTO (15 days), and 11 paid holidays
• Direct hire position with annual performance and salary reviews
• Monday–Friday, 8:00–5:00 or 9:00–5:00 schedule; some flexibility for reduced hours considered
• No travel required

Why This Role?

• Join a small, close-knit US team with the backing of a global organization.
• Enjoy a high degree of autonomy and the opportunity to make a direct impact.
• Potential for future growth into account management for those interested in expanding their career.

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