Information Technology Instructor Job at Franklin Fitch, San Francisco, CA

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  • Franklin Fitch
  • San Francisco, CA

Job Description

About the Role

This role designs and delivers technology training for attorneys and professional staff across a global, multi-office environment. Training is delivered in classroom, remote, and hybrid formats, with a strong focus on consistency, quality, and user adoption. The position works closely with IT teams, trainers, attorneys, staff, and vendors to support firmwide technology initiatives and ensure effective day-to-day use of systems and applications.

Key Responsibilities

  • Deliver training on standard hardware, software, and specialized legal technology
  • Facilitate training via group sessions, one-on-one coaching, workshops, and virtual delivery
  • Support consistent new-hire technology orientation across offices
  • Create and maintain training materials and e-learning content
  • Assess training needs and design customized programs for attorney and staff groups
  • Provide high-level training support and promote effective technology adoption
  • Contribute to firmwide training initiatives and continuous improvement efforts

Qualifications

  • 5+ years of experience in technical training and content development
  • Experience supporting attorneys and legal staff in a law firm or legal services environment
  • Strong knowledge of Windows OS and Microsoft 365 applications
  • Experience delivering virtual training using collaboration tools
  • Familiarity with e-learning authoring tools and Learning Management Systems
  • Strong communication, collaboration, and project management skills

If this sounds like a good fit, apply now!

Job Tags

Work at office, Remote work,

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