Contact Center Specialist
Location: Dallas, TX | Onsite (Potential for remote after training)
COMPENSATION & SCHEDULE
• $17.50/hour
• Monday – Friday, 8:00am to 5:00pm
• W2 Employment
• Start Date: ASAP
ROLE IMPACT
As a Contact Center Specialist, you’ll serve as the front line for one of the DFW area's major hospitals. You will assist patients and families with appointment scheduling, registration, and service inquiries. Your communication skills and attention to detail will directly impact patient experience and operational efficiency.
KEY RESPONSIBILITIES
• Answer inbound calls and electronic requests from patients, families, and external contacts
• Register new patients and schedule healthcare appointments accurately
• Provide clear responses to general inquiries, complaints, and service concerns
• Document interactions using hospital web-based systems in a paperless environment
• Collaborate with internal teams to resolve issues promptly and professionally
MINIMUM QUALIFICATIONS
• 2+ years of call center experience
• High school diploma or GED
• Stable work history required (no frequent job changes)
• Excellent verbal and written communication skills
• Strong attention to detail and multitasking ability
CORE TOOLS & SYSTEMS
• Web-based scheduling platforms
• Electronic medical record (EMR) systems
• Multi-line phone systems
• Microsoft Office Suite
• Internal messaging/email platforms
PREFERRED SKILLS
• Prior healthcare or medical scheduling experience
• Familiarity with HIPAA regulations
• Bilingual (English/Spanish)
LEGAL NOTICE
• Must pass background check, drug screen, and skills testing
• Proof of flu vaccination required
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
As Pool Attendant, you play an important role in ensuring that our guests safely enjoy our Shipwreck Bay Playland. You are attentive to our guests needs as we assist our guests with having a safe and happy experience. You also maintain the pool area by ensuring it is...
...Title: UI/UX Designer Salary: $80,000-110,000 Location: Downers Grove (3 days/week onsite) Contact: ****@*****.*** The UI/UX Designer plays a pivotal role in shaping the digital experience and engagement for customers utilizing our client...
...Youll Bring ~3+ years of experience in landscape or pool design (residential preferred). ~ Bachelor's degree in Landscape Architecture REQUIRED (Master's preferred)~ Proficiency in AutoCAD, SketchUp/Pool Studio, and Adobe Creative Suite. ~ Strong presentation...
...Bachelors degree or international equivalent No prior logistics experience required full training provided Proficiency in both... ...warehousing, dispatch, or inventory management is a plus Familiarity with Excel or warehouse management software is helpful...
...Description UM Shore Medical Center at Easton , a member of University of Maryland Medical System (UMMS), is seeking a BE/BC Nephrologist to join a well-established practice in Easton, MD. UM Shore Medical Nephrologists provide comprehensive diagnosis and...