Job Description
Join the Market Square Jewelers Team in Boston!
Market Square Jewelers is opening a new location on historic Charles Street in Boston , and we’re looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry.
About Market Square Jewelers
With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry , as well as custom and modern fine pieces. We’re a family-owned business built on craftsmanship, authenticity, and exceptional customer service — and we’re excited to bring that tradition to downtown Boston.
The Role
As Retail Store Manager, you’ll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You’ll balance operational excellence with a refined sense of presentation and customer engagement.
Key Responsibilities
- Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals
- Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation
- Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry
- Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic
- Collaborate with company leadership to execute marketing and community engagement initiatives
- Monitor store performance and implement strategies to improve efficiency, productivity, and profitability
Qualifications
- 2+ years of retail management experience (jewelry industry experience strongly preferred)
- Operationally minded, with excellent organizational and leadership skills
- Exceptional communication and interpersonal skills — charismatic, polished, and customer-focused
- Passion for jewelry, design, and personal style
- Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment
Why You’ll Love Working With Us
- Be part of an established, family-owned business with a rich history and a loyal customer base
- Work in a newly designed showroom in one of Boston’s most charming neighborhoods
- Lots of support through our network of 7 stores, while staying in a growth mindset
- Competitive compensation and growth opportunities within a respected jewelry company
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